Guarantee

100% SATISFACTION GUARANTEE
"At DCART EXPRESS, the Customer is never at a Loss"

DCART has made a commitment to bring you the best products. By setting these expectations and parameters, we eliminate the frustrations associated with the returns. Our foolproof, product refund policy guarantees you are never at a loss and always remain 100% satisfied by the engagement experience. Others just say it, we actually do it and treat your investments as our own.

For us, you are an integral part of the lifecycle and we treat each grievance with utmost care. We therefore observe a satisfaction guarantee program on our products and include the following under the same:

  • The Affiliate has the authority to return the product back to the company within 30 days of purchase if found not satisfied with the product or services.
  • We want to safeguard your position as an Affiliate and ensure you give viable options to the customer under customer satisfaction program to honour his/her request.
As an Affiliate, you can offer the following:
  • Refund of the purchase price paid exclusive of GST, and the payouts made to the particular Affiliate and the courier charges if made.
  • Easy exchange with the same or another product of the same value.

*Please bear in mind that the company will not accept the return of the products without relevant Customer Order Receipt, Product Return Form, and the related invoice.

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